Custom ERP · Level 2
An ERP built on ISO 9001,around how you work.
Less re-keying, fewer spreadsheets and faster answers: customers, orders, products, suppliers, planning, production, warehouse, quality and finance in one system — laid out by ISO 9001 clauses, connected to what you keep, with AI in every module.
Why custom
Fit the software to the business, not the other way round.
Off-the-shelf ERP forces workarounds, spreadsheets and shadow processes. A custom core matches how work actually flows.
Built on how you work
We start from how orders, production and cash actually move — your terms, units, approvals and exceptions.
Audit-ready by design
Modules follow ISO 9001, so calibration, inspections, NCRs, CAPA, internal audits and management reviews are recorded as you work.
Keep what works
We connect the finance, CRM, e-commerce and accounting tools you rely on, and replace only the friction.
Product screens
What it looks like in daily use.
Demo systems with example data, showing what a delivery looks like.
28 modules and systems
Laid out by ISO 9001, from planning to improvement.
The ISO 9001 core comes with the Level 2 Business AI Transform Package; on-demand modules and other systems are added or connected when you need them.
| Module | What it covers |
|---|---|
| ISO 9001 · 4–6 Planning | |
| BPM Processes | Process maps, roles and approvals, AI use cases; quality objectives, KPIs and risks |
| ISO 9001 · 7 Support | |
| EAM Assets | Equipment register, preventive maintenance, repair orders and spares; calibration |
| HRM People | Staff records, rosters, attendance, skills matrix and training; monthly AI training |
| DMS & knowledge | Controlled documents, SOPs and approvals; AI knowledge base staff can query |
| ISO 9001 · 8 Operation | |
| CRM Customers | Leads, opportunities, quotes and contract review; follow-ups and sales pipeline |
| OMS Orders | Sales orders, delivery dates and tracking; B2B portal ordering, service tickets, RMA |
| PLM Products | Product master data, BOMs, routings, versions and engineering changes (ECN) |
| SRM Suppliers | Supplier approval and scorecards; RFQs, purchase orders and receiving |
| MRP / APS Planning | Demand forecasts, MRP runs for purchase and production plans, capacity scheduling |
| MES Manufacturing | Work orders, job reporting, shop-floor Kanban and OEE; process and output records |
| WMS Warehouse | Bin locations, lots and serials, stock moves and counts, FIFO/FEFO, traceability |
| QMS Quality | IQC/IPQC/OQC inspection and release; nonconformance (NCR) review and disposition |
| ISO 9001 · 9 Evaluation | |
| BI Analytics | Live KPI dashboards and customer satisfaction; AI analyst answers in plain language |
| Audits & reviews | Internal audit plans, checklists and findings; auto-built management review reports |
| ISO 9001 · 10 Improvement | |
| CAPA | 8D and root-cause analysis, corrective and preventive actions, effectiveness checks |
| Other systems | |
| FIN Finance | General ledger, AR/AP, costing and budgets; profit and cash-flow reports |
| Integration | APIs linking ERP, CRM, e-commerce, accounting software and website; ongoing support |
| AI digital employee | Role-based agent that sorts enquiries, drafts quotes and replies; human-reviewed |
| On-demand | |
| TMS Transport | Transport planning, carriers and freight costs, live vehicle tracking, e-POD |
| E-commerce | Online store, orders and payments, synced with stock and the ERP |
| POS | Store sales, payments and promotions, synced with the ERP |
| PM Projects | Project schedules, budgets, timesheets and delivery |
| EHS | Safety training, incidents, compliance and risk management |
| Food HACCP & cold chain | HACCP control points, temperature logs and cold-chain alerts for food businesses |
| More systems we connect | |
| SCM Supply chain | Procurement, suppliers, inventory, production and delivery working in step |
| CPQ Configure, price, quote | Complex product configuration, pricing rules and automated quoting |
| ITSM IT service | Tickets, assets, accounts, incidents and service requests |
| Customer portal | Customers order online, track orders live and raise support tickets, synced with the ERP |
How we deliver
From kick-off to continuous improvement.
Kick-off plan
Agree modules and their order by your priorities; on-demand modules are added when needed.
One module at a time
About one week per module, plus testing; the next starts after the current one is tested.
Connect
APIs link the ERP with CRM, e-commerce, accounting software and your website.
Support & improve
Day-to-day support, monthly AI training and live KPI dashboards; findings from management reviews become monthly improvements.
Design the core around your business.
Tell us how orders, production and cash move today. We will show you what a custom, ISO 9001-structured core could look like.